We endeavour to always serve our clients best interests at all times, saving them time and money. Here is what a few of them have said about us….
We have been with Tony since the start really. Whenever we have any problem they solve it remotely with minimum disruption to our production process – but if it needs they are here within 25 minutes to ensure least down time. A business like ours is very much based upon customer service and we therefore demand the same high levels from our suppliers. IT@93 deliver on this with a friendly, personable touch and we appreciate this as our business needs the IT to run smoothly. I would not hesitate to recommend Tony and IT@93 – we already have!
As a design agency, we create, send and store a massive amount of artwork and photographic files. On behalf of our clients we need access to historic files to update websites, adverts and brochures on an on-going daily basis. We trust IT@93 to ensure our Data is backed up every night. We recently suffered a break in and lost all our IT equipment – however the data backup service from IT@93 ensured we didn’t lose any of our files. This ensured we could continue working on our client projects without having to re-do any of the work. The ability to quickly restore the data was invaluable to the company to get back up and running and I would highly recommend all companies to put this service in place. IT@93 understand our needs as a business and not only put systems in place to minimise downtime, but also are there to swiftly respond if anything potentially disastrous does happen.
We have been using IT93 for our IT support for the past 4 years. Both Tony and Dominic are no nonsense and down to earth and respond to any call for assistance within the hour. Where necessary they ensure they are onsite quickly to solve any problems. With them being a local company I feel that we can rely on them 24/7 and so far they haven’t let us down. Recently Tony has put together a disaster recovery plan for us, this a proactive step from Tony to ensure that should we have an IT meltdown, fire or suchlike disaster we have a plan in place that will get us back up and operational within 24 hours.
They also proactive in keeping us up to date on new technology such as cloud based web hosting. Having dealt with other support companies in the past with inferior service levels, I have no hesitation in recommending IT@93 for all your computer support.
We have used Tony from IT@93 since Farnworth Rose started in 2007. Since that time our business has trebled in size and during this time Tony has been on hand to offer proactive help and assistance for all our IT requirements. We have always received high levels of customer service. IT@93 are able to maintain most of our systems remotely however on the rare occasions when this is not possible their attendance has always been swift and our systems have been back on track allowing the business to continue with little interruption.
To speak to one of our IT experts please call 01706 835235 or complete the form below
Get In Touch
We have years of experience helping small businesses just like yours. Speak to one of our IT experts today.